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Mirai Labs (“we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile applications (collectively, the “Services”). Please read this Privacy Policy carefully. By using our Services, you consent to the collection, use, disclosure, and retention of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for an account, download our mobile applications, or otherwise interact with our Services. The types of personal information we collect include:

  • Name
  • Email address
  • Username and password
  • Billing and shipping address
  • Payment information
  • Device and usage information, such as device type, operating system, and application usage data

We may also collect information automatically when you access and use our Services, including:

  • IP address
  • Device and browser information
  • Usage data, such as the pages you visit, the links you click, and the features you use within our mobile applications

2. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our Services
  • Personalize your user experience
  • Process transactions and send you related information, including confirmations and invoices
  • Send you technical notices, updates, and support messages
  • Monitor and analyze usage and trends to improve our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
  • We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena or court order, or to protect our rights, property, or the safety of our users or others.

4. Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. International Data Transfers

Mirai Labs is based in Hanoi, Vietnam. Your personal information may be transferred to, stored, and processed in countries other than Vietnam. By using our Services, you consent to the transfer of your personal information to countries outside your country of residence.

6. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Mirai Labs

Hanoi, Vietnam